Congratulations Amstar on 20 years of World Class Service!

090701_applerepIn all of Apple Vacations’ ads, we say that your all-inclusive Apple Vacation includes roundtrip airfare, hotel accommodations, all meals, drinks, tips, transfers and more! The one word I’d like to point out is “transfers.” You may have read over it kind of quickly. As an Apple Vacations employee, and a person who has gone on many Apple Vacations over 16 years, I know I sometimes take the word “transfers” for granted. I know someone will meet me at the airport. They always do.

What is a transfer? Your transfer may be a single representative or a team of representatives. You are greeted as you exit the resort airport and directed towards the proper transportation to your hotel; and then transported to that hotel. On the journey, you are given tips for your vacation and information regarding your stay. Apple Vacations proudly provides our vacationers with the complete vacation experience and part of this experience is this in-resort representative.

You can spot Apple Vacations resort representatives because they are dressed in brightly colored flowered shirts holding an Apple Vacations’ sign. There is no mistake, when you get off the plane, of who is there to meet you. In a sea of timeshare reps and taxi drivers trying to get your attention, the flowered shirt is a beacon drawing the Apple Vacationer towards them.

For the past 20 years in Cancun, Amstar has been providing resort representation for Apple Vacations. They transport Apple Vacationers to their resort hotel and provide them with this personal service. In my experience, they are always prompt, professional, knowledgeable and courteous. They offer a variety of transfer options including: air-conditioned bus transportation, van service, non-stop transfers and private transfers. Amstar also assists with booking and transporting Apple’s customers to and from their optional excursions in resort. Amstar is in each of the hotels which Apple sells, providing in-resort assistance and customer service to all of those who book an Apple Vacation.

By the end of 2009, Amstar DMC Mexico alone can proudly state that they have:
– Welcomed more than 6,000,000 customers.
– Sold more than 4,000,000 excursions.
– Carried out more than 10,000,000 transfers.
– Received more than 1,000 groups.
– Has its own fleet of vehicles and operates concessions in 18-hotels.

Amstar representatives are a friendly face in a faraway place.

Congratulations Amstar on 20 years!

7 thoughts on “Congratulations Amstar on 20 years of World Class Service!

  1. apple vacations changed our contract with them – without our permission, switching us to an inferior management company, exchanging a 2 bedroom for a 1 bedroom – what a terrible company!

  2. Hi Linda – I have seen your comments and will E-Mail you directly. There are no specifics so I can’t answer directly on the specific problem but would love to help you. We do have a team of people here to investigate complaints, both pre and post departure. No complaint goes unheard. E-Mail us at trips@applevacations.com.

  3. What is the non stop transfer like? Is it a large bus also, or a smaller van? Does it include the return trip to the airport as well? Thanks for any info/

  4. The Non-stop Transfer means that there is no other “stop” while on your way to your Hotel and/or back to the airport, unfortunately people sometimes gets confused on how this is offered, Non-Stop transfers are provided in both Vans and Buses it depends on the operation but does not mean that your transportation is Private in Non-stop services you will defenitely be the first drop off but not the only one riding the unit.

    I would recommend you all to check Amstar’s website: http://www.amstardmc.com where you can find all private transportation services in 3 categories:
    · Private Regular transfer
    · Private Deluxe transfer
    · Private Limousine transfer

    These are all in fact Private which means only you and if in case your party ride the unit, we have awesome rates and new units. Once there you might wanna look into pre-paid all-kind Tours and Excursions at a special price.

    PS. Additional discounts for large groups.

    if you have any questions on Amstar/Apple Vacations/AMresorts Transfers please contact us:
    enquiries@amstarmexico.com
    US & CANADA toll free: 1 877 329 4461
    Mexico toll free: 01 800 AMSTAR 0

    We are always at your service!

    Andres Serrato
    Inside Sales Executive
    Amstar DMC

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