Now Jade & Now Sapphire

I just received a review of Now Jade & Now Sapphire from Apple Vacations employee Erin Miller who is escorting a trip in Riviera Maya right… Now!

Now Jade Riviera Cancun, our host hotel, is located only 12 miles from the Airport only about a 20 minute drive from the Cancun Airport — so this property is great 3 or 4 night trips! The check-in was very easy and if your clients are staying in the preferred club section they can check in right here! They also have use of all the amenities that come with the Preferred Club including internet access free of charge, continental breakfast, snacks all day, and a preferred club pool, just to name a few! This resort is a great resort for couples, groups, and families, and offers plenty of activities all day and into the evening. The beach is beautiful, soft white sand and crystal blue water! The rooms here are very spacious junior suites that offer garden views, ocean views, pool views and ocean-front views. The food here is delicious with an ocean view buffet and 6 a la carte restaurants! Lots of choices.

Now Sapphire Riviera Cancun — We did an evening site inspection here and had a delicious dinner. This resort was one of the agents personal favorites! Now Sapphire is located just north of Puerto Morelos and is only a short 15 minute drive from the airport. The resort has beautiful, well maintained grounds, soft white sand beaches and also calm waters due to the protected reef. Rooms are spacious, all junior suites offering furnished balconies or terraces, stocked mini bars and jacuzzis in each room!

Remember Now Resorts offer Unlimited Luxury®, meaning no towel cards, no dining restrictions, no reservations for any of the a la carte dining, 24 hour room service and much more!  Apple Vacations also provides non-stop transfers to our clients staying at Now Resorts.

7 thoughts on “Now Jade & Now Sapphire

  1. We are staying at Now Saphire this week. This hotel should be more of a four apple hotel rather than a six apple resort. The main buffet is the worst I have ever seen. The mini bar consists of 3 miniture bottles of liquer and beer and soda. They forgot to restock today.Bar serevicxe at the pool leaves a lot to be desired. One bartender in pool and one up top. Can not keep up with croud. We have been coming to Mexico for the lasat twelve years with apple and this is the worst place we have ever stayed. We stayed in a 4 apple resort once and several five and six apple resorts and this is terrible!! I am sure Apple will hear from several people that are very disapointed with this resort. We stayed at Secrets Silversands which is owned by same company and they should be ashamed to have their name associated with this property!

  2. In addition, half a busload arrived with us from airport. Two people checking in guests. They assigned us a room on the third floor. I told them I had a problem with climbing stairs and requested a first floor room. I was told it was not available.
    We come to Mexico once or twice a year, so we are very familar with several properties as we normally stay at differant resorts. We have been to this area of Mexico around twenty times.

  3. Do not be fooled by all inclusive. Last night I asked for Mexican coffee at lobby bar. I was told this was not included and I would have to pay.They have a pool marked adults only pool. When you go in you are informed there is a $70.00 per person charge per day. Internet service for my laptop was an additional $120.00 for seven days. Beware of additional charges at this all inclusive. Normally internet is free in lobbys.

  4. Hi John. If you are having problems please go see your Apple Vacations rep so they can assist you while you are in resort. That is what they are there for. Internet is only included in the Preferred Club rooms. That is what the hotel advertises. They also advertise a Preferred Club Adults only pool. It you are not staying in the Preferred Club that is why they are seeking additional charges. Here is the Preferred Club copy right from our website.

    Personalized check in and out with concierge service, Preferred Club lounge, Pillow menu, Upgraded luxury amenities, Complimentary computer access in lounge, Upgraded mini-bar and room service menu, Daily continental breakfast served in lounge, 24-hour room service, Preferred pool (adults only), Pool concierge and bar service, Afternoon hot & cold hors d’ oeuvres, desserts & fine liquors in lounge, Complimentary newspaper in room every day.

  5. Hi I am interested in having my wedding at this resort next September and looking for some feedback? Any suggestions?

  6. Hi Eileen,

    I’m interested in having my wedding at one of these resorts as well. Could you please email me additional information, if you have it from past experiences? What are the main differences between the two?

    I appreciate whatever input you can share. Thanks!

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