2017 Hurricane Maria

Hurricane Maria

Updated Thursday, Sep 28, 12:30pm ET

There are no longer any hurricane warnings or watches in effect for Maria.

For the most current status, visit the National Hurricane Center website.

Airport Closings/Destination Status

Antigua- Destination fully operational

Message from American Airlines

On Wednesday, Sept. 27, American operated three flights to/from San Juan: a Boeing 777-300ER, Airbus A330-200 and Boeing 737-800 carrying passengers and more than 111,000 pounds of cargo.

Due to airport conditions, we’re limited to the number of roundtrip flights operated per day. American has been granted permission to operate a fourth flight to/from San Juan on Thursday, Sept. 28.

American is operating the most widebody aircraft between the U.S. mainland and San Juan, which has enabled us to send over 315,000 pounds of cargo and transport more passengers to/from the island than any other carrier since Friday, Sept. 22.

We’ve also extended the cap on one-way nonstop fares to/from San Juan, Puerto Rico at $99 for Main Cabin and $199 for premium cabins (connecting fares may be higher) through Oct. 8.

American will also resume service to St. Thomas, our first commercial service back to the Island since Sept. 5. This flight will also carry relief supplies.

Airport operations:

San Juan, Puerto Rico (SJU)

September 28: limited operation

  • Flight 9247 departs MIA at 6:30 a.m.
  • Flight 9248 departs SJU at 12 p.m.
  • Flight 2028 departs PHL at 8:10 a.m.
  • Flight 740 departs SJU at 1:15 p.m.
  • Flight 1254 departs MIA at 10:26 a.m.
  • Flight 1299 departs SJU at 1:51 p.m.
  • Flight 1613 departs MIA at 11:59 a.m.
  • Flight 2719 departs SJU at 3:35 p.m.

St. Thomas Island, U.S. Virgin Islands (STT)

September 28: limited operation

  • Flight 943 departs MIA at 10:25 a.m.
  • Flight 943 departs STT at 1:58 p.m.

American will resume operations to Saint Maarten and St. Croix once airports reopen.

Message from Antigua/Barbuda

Punta Cana, La Romana, Puerto Plata, Samana, Santo Domingo

The tourist areas of the DR sustained minimal damage and with very few exceptions, all hotels are fully operational and excursions operating as usual.


Santo Domingo, Dominican Republic – September 22, 2017— The Ministry of Tourism of the Dominican Republic (MITUR) reports that Hurricane Maria did not have any impact on tourist destinations, and all airports, ports and highways operating on a normal basis. Today, the U.S. National Hurricane Center has discontinued all hurricane and tropical storm alerts for the country.

The Minister of Tourism, Francisco Javier García, announced that destinations are functioning normally. García recognized the professionalism of industry members, as well as the tourists’ positive attitude, which allowed authorities and the tourism sector to follow through with the prevention plan and development of contingency protocols without any incident.

“What’s most important is that not one tourist, of the more than 50,000 who are staying at our hotels, were harmed in any way,” said Minister García.

The airports of Santo Domingo, Punta Cana, La Romana, Samaná, Santiago and Puerto Plata have resumed normal operations. It is recommended that visitors contact the airline and/or tour operator of their preference to receive more detailed updates. Furthermore, cruise ports have restored operations, with more than 50 cruise ships expected to arrive this year. Likewise, all tourist excursions and attractions are reestablishing their normal schedules.

The Dominican Republic, the #1 vacation destination in the Caribbean, maintains its commitment to offer its visitors the best service and tourism product in accordance with the highest standards of the industry.

San Juan, Puerto Rico

  • Luis Muñoz Marín International Airport (SJU) is open with limited service.
  • Update from Delta Air Lines-Wednesday Sep 28: Flights with upgraded equipment operated to San Juan from ATL and JFK
  • Update from Delta Air Lines-Thursday Sep 29: Delta Air Lines will operate a humanitarian flight- 9771/28 JFK-SJU-JFK with B767ER equipment. Scheduled Delta Air Lines flights from Atlanta and JFK also operating with upgraded equipment.
  • Reservations are not being managed at the airport; travelers should show up at airport only with confirmed flights and should call the airlines directly.
  • Seat capacity is limited as airlines’ priority is to re-accommodate stranded passengers, aid workers and those in most need.
  • Airlines are not selling new tickets for flights departing SJU before Fri, Sep. 29 and in the case of jetBlue, Sat. Sep 30.
  • Family/friends looking to get in touch with loved ones in Puerto Rico can utilize Google’s Person Finder tool
  • Puerto Rico’s hotline support # is 787-522-5960
  • Port of San Juan is undamaged and receiving relief supplies.
  • New York/Long Island power authorities arriving by military aircraft to help re-establish electricity.
  • Local government focus is on re-establishing telecom networks.
  • Heavy flooding, impassable roads, cell towers down. There is no power on the island except through generators.
  • Reports indicate that our customers are safe.

Message from U.S. Virgin Islands

St. Croix, U.S. Virgin Islands

  • The airport is expected to re-open week of October 2
  • There is limited communication with cell service down and consistent power supply remains an issue.
  • Reports indicate that all guests are safe.
  • West (Frederiksted) and southwest (airport) portions of St. Croix hit hardest
  • Mandatory curfew in effect 20 hours per day- 4 hours allowed for critical businesses only.
  • A cruise ship will be arriving in St. Croix weekend of Sep. 28 and comes at no cost to Maria victims looking to leave the island. The ship will drop off passengers in Florida. The number to call for this mercy mission is 340-772-0357.

St Thomas, U.S. Virgin Islands

  • The airport re-opening on Thursday Sep. 28

Turks & Caicos

  • Generally hotels on Providenciales fared well- Grand Turk Island hardest hit
  • Airport  has re-opened


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Riviera Maya’s Municipality of Solidaridad Eco Tax

The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean.  Tourism has been instrumental in driving the economic and social development of the region.

In an effort to continue to preserve, conserve and beautify the destination, Riviera Maya’s Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017.  Hotels will collect 20 Mexican pesos

per room per day upon check-out; the proceeds will be deposited in an environmental trust to fund local projects.  The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor.

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