Travel Tips from a Customer Service Expert – Part 2

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Continued from last week….

Packing Tips:

  • Pack only what you can put into your carry-on luggage. Travel is much faster this way and depending on the airline, much cheaper.
  • Valuables, medicines (Benadryl -a must), sunglasses, sunscreen, bug spray, swim suit/cover-up, flip-flops, electronics, are a must.
  • Also make sure to include an extra 3 days of any prescription medicine you take for emergencies.
  • Don’t carry scissors or metal objects that can cut (i.e. clippers) with you unless you are going to check your luggage.
  • Stick to your apparel list. Rule of Thumb: Mix-n-Match clothes to reduce volume.
  • Pack lightweight garments that breathe and can dry quickly.
  • Use every space imaginable, i.e. inside shoes, pocketbooks, even on your person, etc.
  • Dress up for your flight, it’s one less thing to pack and it’s a great way to start your vacation.
  • Roll clothes and lay dresses flat (stop wrinkles by rolling clothes in the plastic wrap from the dry cleaner bags-it works great!)
  • Put all liquids in plastic bags – liquids shouldn’t be more than 3oz bottles and put in a 1-quart clear bag. Check out the official FAA Guidelines for specifics.
  • Keep candy and gum in a pocket.
  • Always pack a light sweater for the evening and a travel umbrella.
  • If you like your drinks cold, pack an insulated mug or a huggie for the beach.
  • Never pack your documents or passports. They should be accessible at all times.
  • Pack dry snacks (preferably with protein) to help handle possible flight delays.

The Night Before…Smile!

The night before a trip is fun…and excitement is in the air! Everyone’s packed and ready! The anticipation is building! But, there are miles to go before the sunglasses are down Continue reading

Travel Tips from a Customer Service Expert

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Hi there! My name is Eileen Monroe, and I am a seasoned Applelite of 15 years!  I started in Reservations as an agent, moved to Groups, then used my Penn State University degree in Education to slide into the Training Department. Later I became a floor supervisor, a manager and now, a pre-travel specialist as the Senior Manager of Apple Vacations’ Core Customer Service.

I’ve been around so long ’cause I love Apple, love the industry, and all the amazing travel opportunities that it allowed me to share with my family and friends. Each trip has left us with memories of a lifetime!  I’ve learned a lot of travel dos and don’ts over the years, which I’d like to share with you.

When traveling, my kids nicknamed my husband “Father Fun,” and with great affection called me, ” The Fun Police” because I always worry about the details.  So, let me give you the best of both worlds… Continue reading