Tag Archives: Amstar

Customer Care in Resort – Amstar DMC. A friendly face in a faraway place!

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Each day, thousands of Apple Vacationers are relying on Amstar’s services. In Mexico , the Dominican Republic and Jamaica, Amstar’s enthusiastic and service-minded teams await to tailor your vacation and to convert ordinary stays into unforgettable life-time experiences.

They have an extensive list of services, products and activities as well as a full range of transportation options, exciting and innovative excursions , and a wonderful, multilingual staff. Whether looking for pleasure and relaxation in sunny tropical surroundings, or a boost of adrenaline through exciting adventure and action tours, rest assured Amstar can fulfill those dreams.

Amstar DMC knows what it takes to surpass expectations and bring dreams to life.

When you’re planning your Apple Vacation (online, with a Reservations Specialist or Travel Agent) be sure to check out the various excursions available at your destination. Amstar has many different activities to choose from regardless if you like exciting and thrilling or prefer laid-back or romantic. It’s completely up to you and your style of vacation.  If you’ve already booked your vacation, you can still plan your excursion when you’re in resort. Just look for the Apple Representative on the property. A friendly face in a faraway place! The Apple Representatives will happily assist you book an excursion or tour. They can also help you with any questions you may have.

To see a full list of Amstar’s activities and tours visit www.amstardmc.com

*Tours available in Mexico, Jamaica, and Dominican Republic only.

New Mexican Law on Accepting US Dollars

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The Mexican Government passed a new law, which comes into effect in Mexico starting September 14, 2010.  I wanted to share the information, which I have received from our off offices in Mexico so everyone is aware.

Starting September 14, 2010 the use of CASH American Dollars to make purchases in Mexico will not be as free as it has been in the past.

Many repeat guests to Mexico who have become accustomed to using American Dollars CASH in Mexico as though they were effectively in the United States will notice the difference. Other payment methods such as Credit Cards of all types and all issuing banks, Travelers Check’s, Mexican Pesos and non American Dollars foreign currencies in cash (ex Euros or Canadian Dollars) are not affected in any way by this new law.

The most noticeable differences to Apple Vacations’ customers will be: Continue reading →

A Friendly Face in a Faraway Place

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On the flight down to Cancun, I heard the woman behind me say at least 10 times that she was worried about getting to the hotel. She was booked through Apple Vacations and the person in the aisle next to her reassured her that if she looked for the flowered shirts she would be fine. To prove how easy it was I took out my FLIP video camera after we cleared immigration.

I wanted to show everyone, who may go on an Apple Vacation to Cancun or Riviera Maya what to (and what not to) look for.

I travel often enough and know what to expect. For those who do not I thought this may be helpful. Continue reading →

Congratulations Amstar on 20 years of World Class Service!

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090701_applerepIn all of Apple Vacations’ ads, we say that your all-inclusive Apple Vacation includes roundtrip airfare, hotel accommodations, all meals, drinks, tips, transfers and more! The one word I’d like to point out is “transfers.” You may have read over it kind of quickly. As an Apple Vacations employee, and a person who has gone on many Apple Vacations over 16 years, I know I sometimes take the word “transfers” for granted. I know someone will meet me at the airport. They always do.

What is a transfer? Your transfer may be a single representative or a team of representatives. You are greeted as you exit the resort airport and directed towards the proper transportation to your hotel; and then transported to that hotel. On the journey, you are given tips for your vacation and information regarding your stay. Apple Vacations proudly provides our vacationers with the complete vacation experience and part of this experience is this in-resort representative. Continue reading →

Why Apple Vacations?

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090706_applelogoIn this day and age of competitive pricing and Internet deals, some people might still ask, “Why should I choose Apple Vacations”?

First, 40 years of doing what we do is key (many say Apple Vacations has not only set the bar, but perfected the act). We’ve handled millions of passengers and we know how to do it well. Our vertical integration means there is quality control at most every step of your vacation (our sister companies include USA3000 Airlines and AMResorts, which manage the Secrets, Dreams, and Zoetry Resorts brands).

Second, Continue reading →