Zoetry – Everyone should enjoy Endless Privileges

avatar

This year’s family vacation was to Zoetry Agua Punta Cana, a beautiful, luxurious, oceanfront property, with the most amazing amenities!

When we first arrived in Punta Cana, we had a driver waiting for us with a private nonstop transfer to take us to the resort. From the moment I stepped foot into Zoetry, I fell in love. We were immediately seated with warm towels and drinks while they checked us in. The exceptional service never stopped.

Zoetry Agua is located on an isolated stretch of beach that gives the resort an exclusive feel. Although we were advised the resort was full, it never felt crowded. Beach chairs were always available and there was never a wait for anything. Easily accessible on the beach, is a batch of coral reef that could be easily seen through the crystal clear water along with tropical fishes. Every night, we would receive the resorts newsletter “Sundial”, which listed all of the following day’s activities. Zoetry offered a wide variety of daily activities to choose from. As a family, we chose to go horseback riding on the beach and took a bike tour around the neighboring towns.

Being as I was in the Dominican Republic, I wanted to try some local dishes. Unfortunately none of the dishes we wanted to try were officially on the menu; however, the Chef was more than happy to cook us up some local cuisine. One of my favorite Dominican dishes is Mofongo. This dish is comprised of mashed up plantains with garlic and a side of fried cheese or a choice of meat with a side of broth for dipping. Another one of my favorite dishes is called La Bandera. La Bandera is spanish for “the flag” as in the Dominican flag. It is named the Dominican flag because it is the traditional meal for Dominicans; consisting of rice, beans, choice of stew meat, salad, and fried plantains The next day, a Zoetry staff member brought us local Dominican fruits like zapote, guanábana and guayaba to make fruit platters and shakes for us. Nonchalantly, I mentioned to a staff member how much my family and I enjoy coconut milk. From the time I made that remark, until the day I left the resort, the staff made sure to have fresh coconuts waiting for us as we arrived at the beach even though I never officially asked.

Due to the small size of the resort, guests are able to become familiar with the staff and vice versa. The staff catered to our every need, if we wanted something, they found a way to get it to us. They made sure you felt like Zoetry was your second home. It made leaving so much more difficult, because not only are you leaving stunning surroundings, it feels like you are also saying goodbye to good friends. On our last day, the restaurant manager surprised us with a special last lunch with all of our favorite dishes.

Zoetry Agua is hands down the best resort I have been to with Apple Vacations. A great resort, offering excellent food and drinks, great service, broad choice of activities, and a relaxing homey feeling, everything I think makes a great vacation. Zoetry Agua is my benchmark for measuring future resorts experiences and what an amazing trip should be.

Customer Care in Resort – Amstar DMC. A friendly face in a faraway place!

avatar

Each day, thousands of Apple Vacationers are relying on Amstar’s services. In Mexico , the Dominican Republic and Jamaica, Amstar’s enthusiastic and service-minded teams await to tailor your vacation and to convert ordinary stays into unforgettable life-time experiences.

They have an extensive list of services, products and activities as well as a full range of transportation options, exciting and innovative excursions , and a wonderful, multilingual staff. Whether looking for pleasure and relaxation in sunny tropical surroundings, or a boost of adrenaline through exciting adventure and action tours, rest assured Amstar can fulfill those dreams.

Amstar DMC knows what it takes to surpass expectations and bring dreams to life.

When you’re planning your Apple Vacation (online, with a Reservations Specialist or Travel Agent) be sure to check out the various excursions available at your destination. Amstar has many different activities to choose from regardless if you like exciting and thrilling or prefer laid-back or romantic. It’s completely up to you and your style of vacation.  If you’ve already booked your vacation, you can still plan your excursion when you’re in resort. Just look for the Apple Representative on the property. A friendly face in a faraway place! The Apple Representatives will happily assist you book an excursion or tour. They can also help you with any questions you may have.

To see a full list of Amstar’s activities and tours visit www.amstardmc.com

*Tours available in Mexico, Jamaica, and Dominican Republic only.

Say YES to Customer Service!

avatar

Travel Agents, and even Apple Vacations, are often asked … why book with you, when I can go direct and book with an On-Line Travel Site and save a few dollars.

I say step back and look at the big picture. What are you really saving? OK, you might on occasion save a few dollars, if anything…  but what are you getting in return? What if there is a problem, or a delay or change in plans, who is there to help you?  Don’t you want a travel agent and a reliable Tour Operator like Apple Vacations to take care of you? Don’t you want a customer service team and representatives in your travel destination?

A friend of mine was planning a trip to New York for an event last fall. I told her to book through the hotel website as the cancellation policy was 4PM day of arrival. She found a rate of $20.00 less with an On-Line Travel Site. I said don’t do it! She did and when the event was moved by one day she was out 100% the cost of the room. She called and asked me for help, and there was nothing anyone could do. They would not allow her to move the date by 1 day. So she paid for a room she never used. Continue reading

Susan Stoler, one of our own very own Apple employees took her very first empty nester vacation. Read all about it!

avatar

pic11Who says Empty Nesters can’t have fun? No more kids – it’s just the two of us now. I decided it’s time to go on vacation with my hubby to Cancun/Riviera Maya. Don’t get me wrong, we love our daughter and had many wonderful family vacations along with friends to Cancun and Punta Cana, but it was time for just the two of us to do whatever we pleased. And we did!  From the USA3000 flight to our transfer to the hotel, everything went smoothly. We stayed at the all-inclusive Iberostar Paraiso Maya. The hotel was just beautiful with its warm colors and Mayan architecture – so picturesque. The staff were so friendly they couldn’t do enough for you. We thought we were on our honeymoon again with concierge service, a Jacuzzi in the room, full mini-bar stocked daily, 24 hour room service, flower petals on our bed and flowers in the Jacuzzi (along with bubble bath) we definitely were getting spoiled. We also had a private pool in our building. The gourmet restaurants were superb from the food and service to the presentation; we looked forward to dining every day.  We were trying to fit it all in, a little time at the hotel’s lazy river pool, a little time at their spectacular beach, a visit to their disco, some snorkeling and a trip to the quaint and vibrant town of Playa del Carmen, with its own ambiance of culture was fascinating. A little tequila, a little Mohito’s, a little dancing – we were having a blast.  A great, much needed, mid-winter break.  The only regret – 4 nights is not enough, so much to see and do, next time definitely 7 nights. So to all you empty nesters, revive yourselves, take the blues away – take a vacation! What are you waiting for – it’s your time.

This is the day!

avatar

The holidays are over, the kids are back in school and today is the day to plan your winter vacation. I know I am! This “feels like” 17 degrees weather is enough for me! I am not alone, almost the entire country is freezing cold, so everyone wants to head somewhere warm. I posted on our Facebook page yesterday that according to weather.com: Storm blasts NORTHEAST with wind and snow. There is a deep chill in the SOUTH. The harsh cold is not going anywhere in the MIDWEST, and in the WEST a storm is heading in tonight!

Thanks Mother nature, you are Apple Vacations’ best form of advertising! So Beat the Winter Blues, the Winter Chill, the Winter Snow and head to Mexico or The Caribbean! There are some GREAT deals out there right now, especially if you can travel in January.  Here is hoping that today is our busiest day of the year, Log on to applevacations.com and pick your destination today or call your local travel agent.