Travel Agents, and even Apple Vacations, are often asked … why book with you, when I can go direct and book with an On-Line Travel Site and save a few dollars.
I say step back and look at the big picture. What are you really saving? OK, you might on occasion save a few dollars, if anything… but what are you getting in return? What if there is a problem, or a delay or change in plans, who is there to help you? Don’t you want a travel agent and a reliable Tour Operator like Apple Vacations to take care of you? Don’t you want a customer service team and representatives in your travel destination?
A friend of mine was planning a trip to New York for an event last fall. I told her to book through the hotel website as the cancellation policy was 4PM day of arrival. She found a rate of $20.00 less with an On-Line Travel Site. I said don’t do it! She did and when the event was moved by one day she was out 100% the cost of the room. She called and asked me for help, and there was nothing anyone could do. They would not allow her to move the date by 1 day. So she paid for a room she never used. Continue reading

Apple Vacations will be running a sale starting tomorrow (April 16) featuring
Pinching pennies, but still want a GREAT family vacation this summer? Well it is that time of the year to start thinking about what we like to call “The Shore Without The Chores”.
Many moons ago, an early September morning, I was at what was then the Radisson Cable Beach in the Bahamas talking to a couple enjoying a long weekend. They told me it was their “vacation from their vacation”. They had just done a week at a theme park in Florida. They then the took their kids home, got them back to school , and now they were on THEIR vacation. At the time I didn’t get it, how mean to dump the kids off and go away without them. Fast forward 12 years – AND NOW I GET IT!!!