Say YES to Customer Service!

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Travel Agents, and even Apple Vacations, are often asked … why book with you, when I can go direct and book with an On-Line Travel Site and save a few dollars.

I say step back and look at the big picture. What are you really saving? OK, you might on occasion save a few dollars, if anything…  but what are you getting in return? What if there is a problem, or a delay or change in plans, who is there to help you?  Don’t you want a travel agent and a reliable Tour Operator like Apple Vacations to take care of you? Don’t you want a customer service team and representatives in your travel destination?

A friend of mine was planning a trip to New York for an event last fall. I told her to book through the hotel website as the cancellation policy was 4PM day of arrival. She found a rate of $20.00 less with an On-Line Travel Site. I said don’t do it! She did and when the event was moved by one day she was out 100% the cost of the room. She called and asked me for help, and there was nothing anyone could do. They would not allow her to move the date by 1 day. So she paid for a room she never used. Continue reading

Great offers at RIU Hotel & Resorts Part II.

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Apple Vacations sale featuring RIU Hotels & Resorts started today! In addition to the great package pricing we have, here are some highlights of RIU Resorts in Punta Cana, The Bahamas and Costa Rica.

In Punta Cana:
The “new” Riu Bambu re-opens on June 13th, 2010 as a new family focused hotel with a “RiuLand” kids’ club. They will also have family rooms, which are family of 5 friendly. They have special pricing for these rooms: 1st child is free in the family room and the 2nd and 3rd child are 50% off. If you do not need a family room, the regular deluxe room has 2 kids STAY, PLAY & EAT FREE for kids 12 years and under. When they re-open, all the rooms at Riu Bambu will have been refurbished. There will also be a new Asian and Italian restaurant and a sports bar with game tables and flat screen TVs. Sounds like a fun place for families! Also, Riu Bambu has free exchange privileges with Riu Taino & Riu Naiboa.

Riu Palace Macao for July and August arrivals is offering a free upgrade to a Superior Room, where you will receive a better tropical view!

Riu Palace Punta Cana offers free exchange privileges with all 5 of the RIU Resorts in Punta Cana. Continue reading

Shhhhh…Get ready to book. Apple Vacations Sales to RIU Hotels & Resorts start tomorrow!

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riuApple Vacations will be running a sale starting tomorrow (April 16) featuring RIU Hotels & Resorts. We’ll have great package pricing throughout Mexico & The Caribbean. I also wanted to point out some of the great features of RIU Resorts to help you decide what destination and which RIU is right for you. Hurry, book by April 30 to get these great rates and value added extras!

Today I am focusing on RIU Resorts in Cancun & Riviera Maya.

If a view is important, check out Riu Cancun and Riu Caribe where you receive a guaranteed Ocean View room.

If you are taking kids on vacation, kids STAY, PLAY & EAT FREE at Riu Caribe, Riu Playacar and Riu Tequila.

If you are on a budget, but still want a great vacation, look to Riu Tequila. They typically offer the best rates at RIU Resorts in Riviera Maya. Continue reading

The Shore Without The Chores

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swotcPinching pennies, but still want a GREAT family vacation this summer? Well it is that time of the year to start thinking about what we like to call “The Shore Without The Chores”.  Do the math and you will see that a week in Mexico or The Caribbean can cost less, much less, than a week at the shore!  And, there is no cooking, no cleaning, no laundry, no beds to make, no food shopping – just relax and have some fun!

A week at “the shore,” “the beach,” “The Hamptons,” or “down the ocean”  (whatever you call it in your area) …. is a rite of passage each summer, especially for East Coasters.  However, in this economy Apple Vacations encourages you to consider this alternative. Spending your summer vacation in Mexico or the Caribbean will not only save you money – it will also save you time.  Time you can then spend with the family. Continue reading

I need a vacation from my vacation!

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092909_disneyMany moons ago, an early September morning, I was at what was then the Radisson Cable Beach in the Bahamas talking to a couple enjoying a long weekend. They told me it was their “vacation from their vacation”. They had just done a week at a theme park in Florida. They then the took their kids home, got them back to school , and now they were on THEIR vacation. At the time I didn’t get it, how mean to dump the kids off and go away without them. Fast forward 12 years – AND NOW I GET IT!!!

Don’t get me wrong, I am a slave to the mouse, I make my annual trek to central Florida each fall. Even though I stand in lines in what feels like 100 degree heat, sit on concrete waiting for a parade to go by, wake up at the crack of dawn to be first in a park, stay out way beyond what is a reasonable bed time for not only my child but me, and spend a small fortune… I love every minute of it. But it is not a vacation in the typical sense of the word. There is no fruity drink in my hand or cool ocean breeze to deflect the harsh rays of the sun. There is NO relaxing what so ever. And, there is no all inclusive so it is very, very expensive – even if you get a deal to go. Continue reading