The Juice - The Official Blog of Apple Vacations

Posts Tagged ‘Trip Insurance’

Say YES to Customer Service!

Travel Agents, and even Apple Vacations, are often asked … why book with you, when I can go direct and book with an On-Line Travel Site and save a few dollars.

I say step back and look at the big picture. What are you really saving? OK, you might on occasion save a few dollars, if anything…  but what are you getting in return? What if there is a problem, or a delay or change in plans, who is there to help you?  Don’t you want a travel agent and a reliable Tour Operator like Apple Vacations to take care of you? Don’t you want a customer service team and representatives in your travel destination?

A friend of mine was planning a trip to New York for an event last fall. I told her to book through the hotel website as the cancellation policy was 4PM day of arrival. She found a rate of $20.00 less with an On-Line Travel Site. I said don’t do it! She did and when the event was moved by one day she was out 100% the cost of the room. She called and asked me for help, and there was nothing anyone could do. They would not allow her to move the date by 1 day. So she paid for a room she never used. …Read More>>

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The two top questions I get all of the time…

100112_homepageHow do I get the best price or a “deal” out of my city, and should I book now or wait? Here is the answer. Apple Vacations, via Facebook, twitter, fax, flyer, TV, newspaper or our website, highlights what we think are our best deals. As offers come in or sell out, we update them constantly. Because of the ability to change the web so quickly, applevacations.com will have more up to date and closer to departure specials; whereas a newspaper, since it publishes so far in advance, will typically advertise dates further out.

If you want the best deal at the right price, especially if you have specific needs, call a travel agent. Let them sort through the details for you. If you are not comfortable leaving your vacation destiny in someone else’s hands, then do some research. …Read More>>

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Trip Protection

A couple of weeks ago I booked some girls I know to go away on an Apple Vacations’ Girlfriends Getaway. I gave them pricing, recommended the best hotels, told them about trip protection, private transfers, preferred perks, optional excursions and everything I could.

They wanted it all - a great hotel, an upgraded room, private transfers, but no trip protection. I told them they needed to buy it for peace of mind. You just never know. It not only has pre - departure cancellation benefits, but it also covers you in resort. They said there would be nothing in this world that would keep them away from this trip….. Well fast forward a few weeks and it is almost time to go, and that nothing turned in to something. Something completely unexpected and totally unforeseeable happened a month before their travel date. Thankfully, they had the trip protection from Apple Vacations.

Whenever someone asks my opinion, I don’t give this as an option. I don’t feel it is. Everyone should take it. I always do. Apple Vacations Offers a few different levels of trip protection. Make sure you look into it next time you travel. I have said it before and I’ll say it again…. you will never regret taking it, but you may regret not.

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Why Protect Your Vacation Investment?

090622_avokApproximately 80% of Apple Vacations travelers choose to buy “AVOK” travel protection when offered at the time of booking.  The other 20% who do not are under the mistaken impression that the only reason they need this coverage is if they were to cancel their trip.  As most are anxiously awaiting their anticipated vacation, they think “I have no intention of canceling, I don’t need insurance”.  Inevitably, it is these same would-be travelers that will wind up breaking a leg the day before they are supposed to travel, or worse yet experience the death of someone close to them.  Unfortunately, the vacation they have dreamed about for so long has now become a nightmare, and instead of lying on a tropical beach somewhere, they are in the hospital or at a loved one’s funeral.  The sad fact is that for these passengers who elected not to purchase AVOK , there is no way to redeem their trip at a later date! However, those who did elect insurance can still look forward to their long anticipated vacation at no additional cost to them (other than the initial cost of insurance $49 - $99 depending on duration, etc) *.
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